Now more than ever digital ordering has become a crucial stream of revenue. The dramatic increase take-out and delivery of food and drink has resulted in an overwhelming amount of information and data. It’s become all the more important to make sense of online sales data to shape the online menu that will deliver.
A platform like toast tab offers information (what’s being ordered by who) that can provide useful insight if you know where to look.
As a start, it’s great to be able to see what menu items and categories are performing well. You’ll want to promote those. And it’s easy enough to see what menu items are performing well versus others; however, if you can identify combinations performing well, you can create bundling specials and promote them. Applying certain statistical techniques to the Menu Item Details report can give you that. Your best combo might include an item that doesn’t excel on its own!
For example, you might identify a group of customers that like the house beer paired with a particular burger and side. You can bundle and promote that combo in your Toast menu. Perhaps, offer special pricing for that combo.
Likewise, you can figure out the tap line-up based on the revenue from orders that include specific beers, rather than how beers hold their own. You might generate more revenue from a beer that sells at a lower volume if customers often purchase that beer with another menu item.
Some restaurants and pubs have started offering subscription-based fulfillment, similar to HelloFresh or Blue Apron, except it’s a theme relevant to the establishment. It could be coffee, pasta, beer—any number of things. By digging into the analytics, you could possibly identify subscription packages: this coffee with this pasta and this desert, for example.